Delivery Times & methods
We dispatch all orders within 24 hours of being placed, therefore we aim to deliver all orders in the UK within 2-5 working days, By Royal Mail or by our courier.
However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 10 working days, please contact us via the contact page.
Orders can be delivered by the Express Delivery (if ordered by 12 noon) at an extra charge. Express deliveries will be dispatched the same working day and normally arrive within 24 - 48 working hours. If ordered on a Friday the package may arrive on Monday, due to this is the next working day.
A signature may be requested on delivery for both standard and Express deliveries.
If delivery is unsuccessful, our courier will leave a contact card through your door. The card will have details on for the local APC delivery so the Receivers can contact the depot to arrange redelivery. If they have no response from the card then this will be returned to us after a few days. The 2nd delivery attempt is available if the courier receives a response from the card.